GE Medical Systems

IMMEDIATE SERVICE is the hallmark of GE Medical Systems Information Technologies Centricity Pharmacy Support. Since 1968 we have been providing 24 hour, 7 day per week software support coverage for our pharmacy software solutions through our NORTH AMERICAN HEALTH CARE SUPPORT CENTER. We are staffed with truly talented people, spanning an extraordinary range of skill sets such as hardware and network specialists, operating system specialists, communications and integration gurus and support applications specialists with pharmacist and pharmacy technicians.

Being there for you is important to us. Support services are all about people. People that understand how to get the job done. Our team is experienced, knowledgeable and committed to providing you with the level of support you require within your Hospital. If you need expert help, our team of support specialists is available to you day or night 7 days a week!

In the unlikely event of a difficulty with your pharmacy information system, you can call our hot-line TOLL FREE. Or if you prefer you can logon to the Internet based Support Center and report or log a question or problem. Each and every support incident is managed and monitored until successful resolution. If you are curious about one of your support calls, you can logon to the Internet and check its status.

Once a call is in our system, support staff will diagnose the problem and determine whether its source is hardware, software or network related and take immediate action for a prompt resolution of your difficulty. Our team members have been trained to deal with support difficulties based on the severity of the incident guaranteeing timely, effective support for Centricity Pharmacy and supporting GE Medical Systems Information Technologies application software.

Our one contact point of support will diagnose your problem and advise the best course of action, providing you with IMMEDIATE SERVICE… NOW!